When offices were closed due to the pandemic, and employees turned to remote work to stay connected, the cafeterias that served those workers also shut down. Once employees began to return, how could these physical businesses – often used by employees as gathering places – reopen safely and continue to serve employees?Read More
PAR Technology, a provider of point-of-sale hardware and software to the restaurant industry, recently introduced its own all-in-one payment processing solution called PAR Payment Services.Read More
There are many reasons to become a payment facilitator, not the least of which is the revenue stream it can provide. But revenue alone likely isn’t enough. Celine Kaiser, vice president of payments at healthcare PF Modernizing Medicine, thinks every software provider should carefully consider one question before it goes down the path of becoming a PF: What is the problem you want to solve?Read More
This week, we have the second of a two-part interview with WorkWave CEO David F. Giannetto. We talk more in depth about how WorkWave is changing the industry it serves by making the move to become a payment facilitator.Read More
This week, we have the first of a two-part conversation with WorkWave CEO David F. Giannetto, where we talk more in depth about the factors that ultimately drove the company to choose the PF model. He also shares some of the issues the team faced and how the process changed the way they operate.Read More
Serving as a software partner to its field service customers, payment facilitator WorkWave has found that payments are an integral part of the services it provides. The company has built a positive payment experience for its customers while investing payments revenue back into its software to build a better product.
It hasn’t always been that way.Read More
Payments leader Square is known for looking at things in a new way. But once you’ve converted an entire industry to your way of thinking, how do you keep moving forward? According to Carl Perry, developer lead at Square, you do that by maintaining what he called a “relentless focus on customer experience.”Read More
Can a business software provider be both vertically and horizontally focused at the same time? SpotOn President R.J. Horsley thinks so…Read More
Nearly two-thirds of consumers would consider switching to a different healthcare provider based on their payments experience.
That’s potentially a sobering statistic to people in the healthcare industry. But it’s one that InstaMed – as a healthcare payments network and particularly as a payment facilitator – feels well positioned to address.Read More
For Toronto-based fintech provider and payment facilitator Dream Payments, being a PF is about having the flexibility to serve its customers and partners.Read More