How Healthcare SaaS
Platforms are Driving Retention
Through Patient-Centric
Payment Experiences

 

You work hard to develop platforms that support patients and streamline administrative tasks for practices of all sizes and specialties.

But if patients are still forced to wait for paper invoices, pay their bills through a separate system outside their usual portal, or pull out a credit card every time they need to pay, this otherwise well-designed system feels broken.

Payments are a critical part of the relationship patients have with their healthcare providers. That makes them a critical component of a seamless patient-centric experience.

 

In this whitepaper we cover:

  • The value a seamless payments journey creates
  • The state of patient payments in healthcare today
  • The fnancial impact of poor payment experiences
  • Key strategies for healthcare SaaS providers
patient payment experience cover photo